Exam: An appointment that is scheduled with a Doctor- All pets must be current on an Annual exam with a doctor in order to purchase prescription medications, prescription food, or other services not with a Doctor.

Recheck Exam: A Follow up Exam for a continuous issue with a Doctor

Drop off Exam: An appointment with a Doctor with your pet being dropped off and left in our care for a portion of the day.

Tech Exam: An exam done by a technician to administer vaccines without being seen by a Doctor, but must be current on an annual exam in order to see a technician.

Tech Appointment: A visit with a technician to perform a service that does not include being seen by a Doctor, pets must be current on an annual exam in order to see a technician. Ex: Bloodwork, toe nail trim, anal gland expression, various injections, ect.

Dental: A drop off appointment that is pre-arranged by a technician. Your pet will be fasted the night before and left with us in the morning for the majority of the day. The Doctor will do an exam and the techs will perform any necessary tests prior to being put under anesthesia. A skilled dental technician will perform the dental cleaning which will always be done with the pet under general anesthesia, their teeth will be scaled and cleaned, x-rayed, and any extractions will be discussed with the client prior to being removed all while being closely monitored by our skilled technicians.

Ultrasounds: We are fortunate to have a traveling radiologist that serves Santa Cruz County. All ultrasound appointments must be pre-arranged with a technician. Your pet will be dropped off in the morning and will be left in our care while we wait for the radiologist to get to our hospital. We do not have control over when they arrive, that is why all pets must be dropped off in the morning, unless otherwise instructed.